Jet Aviation – FBO Lobby Renovation at Hobby Airport (HOU)

PGAL collaborated with Holt Construction to transform Jet Aviation’s Fixed Base Operator (FBO) lobby and customer amenities into a modern, efficient space at Houston’s Hobby Airport.

The project aimed to enhance the customer experience through a contemporary aesthetic and upgraded technology, all within a 9,000-square-foot area. The renovation included an expanded waiting area, a streamlined reception desk, a break room, a coffee bar, upgraded restrooms, a car rental kiosk, a family room, a business center, and dedicated pilot lounges.

In partnership with the client’s interior designer, we reimagined the layout to foster connectivity and visibility. The previous configuration, characterized by isolated spaces divided by walls, was replaced with an open floor plan that prioritized sightlines and security. The new reception desk is strategically positioned to allow staff to monitor 80% of the space and all entrances and exits.

This intelligent spatial planning not only enlarged the customer lounge but also optimized storage and support areas for employees. Patrons now enjoy seamless access to the car rental kiosk, business center, and coffee bar, enhancing their overall experience.

The refreshed color palette, materials, and finishes were meticulously selected to create a serene atmosphere, elevating the user experience for both customers and employees alike. This architectural transformation reflects a commitment to modern design and functionality, aligning with Jet Aviation’s vision for an inviting and efficient customer environment.

Features include:

1. Expanded customer lounge space
2. State of the art appliances and powered furniture for customer use
3. Renovations phased for continuous operations